Community Coach

Responsibilities

Works directly with youth, families, and individuals referred through YC3 and community partners. 

Meets regularly with participants enrolled in coaching services through in-person meetings, phone calls, virtual meetings, text communication, or home visits when appropriate. 

Meets with clients bi-weekly for a minimum of 90 days or as otherwise determined appropriate. 

Builds trusting and supportive relationships through consistent communication, accountability, and encouragement. 

Assists participants in identifying and achieving personal goals related to stability, employment, education, wellness, parenting, housing, budgeting, transportation, or other identified needs. 

Develops individualized action plans with measurable short-term and long-term goals. 

Supports participants in addressing barriers related to school attendance, family stability, mental health, and overall well-being. 

Advocates for participants while promoting dignity, empowerment, and self-sufficiency. 

Provides coaching and skill-building support in parenting skills, family engagement, goal setting, personal development, financial literacy, budgeting, time management, organization, coping skills, stress management, employment readiness, and workforce development. 

Assists participants with resumes, job applications, interview preparation, and employment-related skills. 

Supports development of healthy routines, structure, accountability, and problem-solving strategies within the home and daily life. 

Facilitates youth-focused engagement and prevention activities, including vision boards, goal setting, journaling, homework support, community service, and leadership opportunities. 

Assists with prevention and early intervention efforts focused on reducing truancy and increasing family stability. 

Implements case plans developed in collaboration with the Community Prevention Coordinator and participants. 

Maintains accurate, timely, and confidential case notes and participant documentation. 

Maintains communication and collaboration with community partners and agencies. 

Coordinates with the Community Prevention Coordinator to connect participants to financial assistance, resources, and support services. 

Maintains confidentiality and adheres to all YC3 policies, procedures, and ethical standards. 

Communicates regularly with referral partners regarding participant needs, service coordination, follow-up, and appropriate referrals, while maintaining confidentiality and obtaining appropriate releases when required. 

Participates in YC3 subgroup meetings, CORE meetings, coalition activities, community meetings, trainings, and partner events as assigned. 

Represents YC3 professionally in the community and helps strengthen awareness of YC3 programs and services. 

Maintains current knowledge of local resources related to housing, transportation, food, utilities, employment, education, childcare, healthcare, behavioral health, financial assistance, and other social determinants of health. 

Assists participants with applications, forms, referrals, phone calls, appointment coordination, and navigation of community resources when appropriate. 

Helps track participant engagement, service outcomes, and follow-up needs and communicates concerns or changes in participant circumstances to the Community Prevention Coordinator. 

Participates in program planning and continuous improvement by sharing participant feedback, community observations, service trends, and identified barriers with YC3 leadership.