Personal Banker

Responsibilities

• Provide exceptional & knowledgeable customer service.
• Maintain a positive attitude to effectively communicate with others by phone and in person.
• Open new accounts: DDA, Savings, Certificates of Deposit, IRA’s, & HSA’s.
• Cross-sell additional products when opening new accounts: Online Banking, ATM & Debit cards, Credit Cards, ID Protect Plus, Safety Deposit Box as well as informing the customer of our other services such as our loan products and financial services.
• Process customer transactions, including receiving deposits, verifying cash, issuing receipts, making withdrawals and cashing checks.
• Performs bank operations and security functions by properly inputting data for account transactions, handling cash drawer and vault transactions, managing cash levels and participation in dual-control functions (night depository, mail deposits and ATM transactions). 
• Available to work fluctuating hours, including Saturdays, and as the need arises, to cover for other employees on vacation or in their absence
• Participate with other bank staff in customer and prospect calls.
• Attend banking schools and seminars as required to maintain knowledge of bank products, policies and procedures and compliance.
• Complete special projects, as assigned.