Event Coordinator

Responsibilities

Essential Duties and Responsibilities

• Assist with the scheduling of events and communicating with representatives of various business organizations, community groups, and individuals, regarding facility accommodations and services for conventions, trade shows, weddings, stage productions, banquets and special events.

• Coordinate site tours of the facility and assist clients with event planning as needed.

• Assist with the creation and maintenance of event contracts and assist with event bids as needed.

• Provide necessary facility support and services to successfully stage and accommodate events including the setup of tables, chairs, linens, staging, audiovisual and additional equipment/supplies as needed.

• Work closely with clients to ensure a high level of customer service and to provide consistent and timely delivery of all services, facility tours and to finalize booking arrangements for events.

• Effectively communicate with clients in a friendly and positive manner in an effort to meet/exceed needs and resolve any and all complaints/issues that may arise.

• Support facility Director with event, marketing, sales, operational and administrative tasks as assigned, including, but not limited to the following:
  • Assist with acquiring new business and preparing proposals for client review and approval.
  • Maintain facility website, social media content and necessary marketing collateral (brochures, sales folder, emails, direct mailers, necessary signage, etc.).
  • Answer phone calls and respond to online client inquiries in a timely manner
  • Assist event billing and payment process.
  • Coordinate vendor deliveries and pickups