Office Coordinator

Responsibilities

1. Scheduling & Dispatch Schedule service calls and small installs Confirm appointments with customers. Coordinate daily technician schedules. 

2. Invoicing & Customer Follow-Up. Send invoices promptly after jobs are completed. Follow up on unpaid invoices (phone and email). Track past-due accounts and communicate updates. Process customer payments accurately 

3. Bookkeeping Support (We already have a full-time bookkeeper). Upload invoices, receipts, and job documents. Keep digital job folders organized. Ensure documentation is complete before sending to bookkeeper 

4. Customer Communication. Answer incoming calls. Assist walk-in customers. Provide job status updates. Route technical questions to the right team member